Returns & Exchanges

At Nanobag, we want you to be completely satisfied with your sustainable fashion choice, which is why we offer a 30-day window for easy returns and exchanges. Ensure your items are in their original, unused condition with all tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.